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Carrier Contact Info
To Inquire About Billing - If you have questions about a bill, please contact the insurance carrier or your agent directly

To Report a Claim - If you need to file a claim, please contact the insurance carrier directly. Claims agents are available 24 hours a day, 7 days a week to assist you.

For Endorsements and Other Service Issues - For billing questions, policy endorsements, certificates of insurance, auto ID cards, etc., please contact the carrier's dedicated 24-hour service center, where applicable or Contact your Agent directly.


Carrier                                                                 Billing/Assistance      Claims Phone   
ACE Insurance Company of North America           1-877-490-7427               1-800-433-0385
AIG Excess Casualty                                               1-866-397-1933               1-866-473-0756
AIG Specialty Work Comp.                                     1-800-645-2259               1-888-393-6828
CNA Connect                                                          1-877-276-7507               1-877-262-2727
Encompass Insurance                                             1-80 0-262-9262              1-800-588-7400
Hanover                                                                 1-800-626-6601               1-800-628-0250
MetLife Insurance                                                  1-888-643-9309               1-800-854-6011
One Beacon Insurance                                           1-800-662-0156               1-877-248-4968
Philadelphia                                                          1-800-873-4552               1-800-873-4552
Progressive - Monoline Commercial Auto              1-800-progressive             1-800-progressive   
Safeco Business Insurance                                      1-800-437-7038               1-800-332-3226
Safeco Personal Insurance                                     1-800-332-3226               1-800-332-3226
The Hartford Business Insurance                             1-800-624-5578               1-800-447-7649
The Hartford Personal Insurance                             1-800-624-5578               1-800-243-5860
Travelers                                                                 1-877-872-8737               1-877-872-8737
Zurich North America Small Business                     1-800-332-6641               1-800-987-3373
Healthnet                                                               1-800-448-4411
Blue Shield                                                            1-800-559-5905
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Carrier Mailing Address

ACE Insurance Company of North America
ACE USA
Dept CH 14089
Palatine, IL 60055-4089
Carrier Contact Info

AIG Specialty Work Comp
American International Companies
22427 Network Place
Chicago, IL 60673-1224

Encompass Insurance Without Payment Stub
P.O. Box 660679
Dallas, TX 75266

Encompass Insurance
P.O. Box 660676
Dallas, TX 75266
Hanover

Hanover
Attn: Direct Bill
P.O. Box 4031
Woburn, MA 01888-4031AIG Excess Casualty

CNA Connect
P.O. Box 790094
St. Louis, MO 63179-0094

SAFECO Business/Personal Insurance
PO Box 34691
Seattle, WA 98124-1691

The Hartford Business Insurance WITH coupon
P.O. Box 2907
Hartford, CT 06104

The Hartford Business Insurance WITHOUT coupon
PO Box 5556
Hartford, CT 06102-5556

The Hartford Personal Insurance WITH coupon
P.O. Box 2917
Hartford, CT 06104

The Hartford Personal Insurance WITHOUT coupon
PO Box 5556
Hartford, CT 06102-5556

Travelers Personal Insurance:
1 Tower Square
Hartford, CT 06183

Zurich North America Small Business
8712 Innovation Way
Chicago, IL 60682-0087